Payments

What payment methods do you accept? #answer# We accept payment from debit or credit cards - American Express, Discover, VISA, Mastercard, Maestro, Cirrus, as well as payments made by PayPal, Amazon Payments, Apple Pay and Klarna. #question_split# What currencies can I use? #answer# Listed currencies you can use are: Great British Pound, Euro, United States Dollar, Australian Dollar, Canadian Dollar, Singapore Dollar, New Zealand Dollar, Japanese Yen & Danish Krone. #question_split# Do you sell gift cards? #answer# Yes we do! To buy one of our e-gift cards, please click here. Please note. If you buy one of our e-gift cards, this is only valid to use online and will be sent to you electronically via email. #question_split# How do I purchase a gift card? #answer# Our gift cards can be purchased in-store and online. To purchase one online you simply add it into your basket like you would a normal product. Once you’ve completed at checkout you will receive an order confirmation with your gift card confirmation within 24 hours. To buy one of our gift cards please click here. #question_split# Why haven't I received my gift card? #answer# Your gift card should appear in your emails within 24 hours of purchasing. If you have still not received it, please email us at mail@skinnydiplondon.com. #question_split# I've lost my gift card, can I get a replacement? #answer# Yes you can, if you give us an email at mail@skinnydiplondon.com we’ll be able to advise you further on this. #question_split# Can I return a gift card? #answer# No, our gift cards are non-refundable. #question_split# How long do I have to use my gift card? #answer# Your gift card is valid for 12 months from the date of purchase. #question_split# Do you offer student discount? #answer# Yes, we do. If you’re a UK customer, we offer 20% student discount via Student Beans and if you’re a US customer, we offer 25% student discount. #question_split# My discount code didn't work? #answer# Firstly, check that you’re entering the discount code exactly as it appears (case sensitive) and check that the code is still in date and has not expired. Secondly, check the terms and conditions of your code, if the item is in sale or in a certain category the discount may not be valid on this product. If it’s still not working, please email us at mail@skinnydiplondon.com and our team will be able to advise you further. #question_split# Can I use more than one promotional code on my order? #answer# No, you can only use one promotional discount in each individual order. #question_split# Experiencing problems paying? #answer# Oh no! Please try an alternative payment method or contact us at mail@skinnydiplondon.com and one of our customer service representatives will help you as soon as they can!