Product & Stock

Do your phone cases offer full protection? #answer# Our cases are designed as a fashion accessory and while they will protect against minor bumps and scratches, unfortunately no case is indestructible and Skinnydip does not warrant that any of our cases will protect your phone against all circumstances. #question_split# Can you tell me more information about your products? #answer# We work hard to include as much information about our products in our product descriptions on the product page, but if there’s something more specific you’d like to know please contact us at mail@skinnydiplondon.com. #question_split# Why can't I find an item that I've seen advertised? #answer# We try to only advertise products available on site at that time, however sometimes this isn’t always possible – if there is something you see advertised and it isn’t in stock yet please feel free to email us for more information! We’ll always try and help. #question_split# How can I find out if you'll be getting in more stock of a product I want? #answer# Due to high demand, some of the items on our website do sell out very quickly! However, it’s worth checking back as the site is regularly updated. You can also sign up to receive a product notification when your fave items are available again! We include the option to sign up for back in stock email notifications on all of our sold out products. #question_split# Are any of your items made using real fur? #answer# Hell no! We prize ourselves on being completely fur free, so any fur items you see on our site are faux fur only! #question_split# Are your products vegan/vegetarian friendly? #answer# We’re currently working hard to make all of our products vegan. If a product is vegan, we will always specify this within the product information. #question_split# Is Skinnydip make up and beauty certified by Cruelty Free International? #answer# Yes! We work hard to make sure our range of beauty products are 100% cruelty free. We promise that no animals will ever be harmed in the making of our Skinnydip products! #question_split# Is Skinnydip make up tested on animals? #answer# No, we never test on animals and never will! #question_split# How do I find out what ingredients are in your products? #answer# We try and feature this on all products that include ingredients, if we have missed any or you would like more information please contact us on mail@skinnydiplondon.com. #question_split# Do your products offer a warranty? #answer# Yes, on some products we do offer a 1 year warranty from the date you placed your order. This applies with phone chargers, headphones and cables. #question_split# How do I connect my wireless earbuds? #answer# To read more on how to use our wireless earbuds please see here.