Work With Us

Junior Account Manager

london / full-time  / head office #meta_split#

Our production team is growing, and we are looking for a passionate Account Manager to join us at our Head Office. The ideal candidate will have experience working within a fast-paced supplier in a similar position. You will manage a selection of accounts through building relationships with factories, customers and other departments. 

Responsibilities:

  • Responsible for business development and sales for multiple product areas with external partners, previous experience working to KPI's would be advantageous.
  • Maintain relationships with existing partners, upselling and seeking new business opportunities should be second nature. 
  • Highly driven and able to work under pressure to meet deadlines.
  • Solid understanding of Critical Path Management.
  • Ensure timely and successful delivery solutions according to customer needs and objectives.
  • Report clearly the progress to internal departments and business executives.
  • Manage your own customer accounts ensuring relationships are maintained and developed - ensuring your accounts are serviced to a high standard.
  • Attend critical path meetings with the production team regularly.
  • Liaise regularly with factories and suppliers in China to ensure timely production and delivery of all orders.
  • Maintain a very good relationship with Merchandising and Design Team to ensure any production/delivery issues are dealt with and all orders run smoothly.
  • Manage your shipping schedule/ packing lists and invoices in a timely and efficient manner.

What we need from you?

  • Excellent knowledge in Microsoft Office, in particular Excel and PowerPoint.
  • Minimum 2 years’ experience in working in a busy production department.
  • Understanding of the order, shipping and invoice process.
  • Excellent communication skills both externally and at all levels internally.
  • Strong organizational skills with the ability to prioritize.
  • Enthusiastic, self-confident and self-motivated.
  • Ability to work on an individual level as well as a team environment.
  • Proactive with problem solving skills.
  • Willing to adapt and take on new challenges and driven to continually improve.
  • A passion for production.

How to apply:

Please email your CV to: recruitment@skinnydiplondon.com

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Brand Ambassador

london / part-time / retail #meta_split#

The Brand Ambassador is responsible for ensuring that our customers have a fantastic experience in store. They will be trained to be an expert in our products so they can offer genuine, informed and impartial advice to our customers. They will have opportunities to learn about all aspects of the store.

As Brand Ambassador, you are expected to be:

  • Warm, friendly and engaging
  • Committed to high quality customer service
  • Team players and ready to get stuck in
  • Keen to learn and will to take on new challenges
  • Passionate about maintaining high in store standards
  • Capable of making fast paced decisions  
  • Confident and willing to use initiative
  • Passionate about the brand

Your responsibilities include, but are not limited to:

  • Maintaining immaculate visual standards
  • Greeting customers who enter the shop
  • Assisting our customers in finding products
  • Delivering exceptional customer service
  • Processing deliveries and managing stock rotation
  • Keeping up-to-date with Skinnydip products and services
  • Processing payments on the till
  • Dealing with customer refunds and exchanges
  • Keeping up to date with new product areas and promotions
  • Replenishing the stands
  • Keeping the store tidy & clean
  • Sending daily reports to head office retail team

Hours: 8 Hours per week

How to apply:

Please email your CV to: joinretail@skinnydiplondon.com

 

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Digital Marketing Assistant

london / full-time  / head office #meta_split#

We are looking for a Digital Marketing Assistant to join our Web & Digital team. In this newly created role, you will assist and support the Head of Ecommerce and Digital Marketing Manager with the day to day administrative tasks running of the website and all that encompasses. 

 

Digital Marketing

  • Providing support to the Digital Marketing Manager with the supervision of the acquisition channels
  • Liaising with internal trading and marketing teams to ensure all key messaging, promotions and offers are communicated to external agencies.
  • Planning and implementating the global marketing calendar and each of its strategies and tactics
  • Keeping track of the monthly budget spend from all marketing channels
  • Briefing and maintenance of creative assets.
  • Liaising with bloggers through a SEO outreach program to help drive brand awareness, increase sales and to develop back links to main site.
  • Day-to-day management of the brand’s Pinterest account.
  • Carrying out regular keyword research with Google Trends and our SEO tool Brightedge
  • Worked with the social team to create on brand captions for daily posts, helping to schedule when needed.
  • Intuitive approach to working with affiliate partners to improve performance and deliver new initiatives.

 

Ecommerce

  • Completing daily site walkthroughs to flag problems and make relevant changes.
  • Working closely with the team to ensure products are ready on time for launch – ensuring information is collated & submitted on time
  • Managing the 404 pages and ensuring these are as up to date as possible
  • Helping to develop the Skinnydip Blog with ad hoc ideas to writing trend reports
  • Managing customer reviews & on-site questions ensuring that you are in keeping with the Skinnydip tone of voice
  • Help assist the team to analyse and make improvements to the customer experience and user journey on the site.
  • Assisting with preplanning and creating collections for Newsletters and Homepage Banners – making sure they are in the best order to maximise conversions.
  • Assisting with bug-fixing, identification of website issues, and liaise with our external web development agency on projects and tasks. 

  • Assist with online retailer requests working collaboratively with the team

 

Adhoc

  • Responsible for the maintenance of the event, promo & content calendars, capturing key dates & commercial timelines
  • Attending and contributing to the weekly ecommerce and marketing meetings
  • Deliver weekly competitor benchmark reports monitoring competitor activity alongside research findings, social trends and what our demographic is talking about at this moment
  • Constantly be on the lookout for innovating & exciting new opportunities that would add value to the consumer experience.

 

 

Must Haves

  • Effective use of Microsoft Office Word, Excel, PowerPoint, and Outlook.
  • Building great relationships (within team and third parties)
  • Excellent communication skills, team player and adaptable character.
  • Experience with Google analytics, content management systems
  • Excellent time-management
  • Passion for Skinnydip London and a start up mentality
  • Strong interest in fashion, trends & youth culture.
  • The ability to work as part of the team and as a motivated individual.
  • Be able to take direction and produce results independently.

How to apply:

Please email your CV to: recruitment@skinnydiplondon.com

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Social Media & Content Executive

head office

london / full-time / head office #meta_split#

We are looking for a Social Media & Content Executive to join our Social team. As part of the wider Digital & E-commerce team, you will help build on Skinnydip’s social presence. Skinnydip was born through social and we want to continuously be building our prominent digital presence. The ideal candidate will be confident, self-driven and will have their finger on pulse of the digital sphere. Achieving and analysing engagement should be top priority and should come second nature.

Responsibilities:

  • Support the Digital Marketing Manager with the day to day management of all organic social media channels
  • Outreach to other brands to establish partnerships through social support and promotion
  • Schedule content across all Skinnydip own social channels and non Skinnydip channels
  • Be an advocate for Skinnydip Social
  • Attend shoots where possible to take as much BTS content as possible
  • Monitoring customers comments across social platforms and engaging with tags & queries.
  • Order and return Skinnydip Products and samples
  • Be on hand for ad hoc posting outside of office hours

Planning & Analysis:

  • In partnership with the Digital Marketing Manager & the Brand Manager, devise a content calendar for Skinnydip across all channels, considering ad-hoc opportunities whilst maintaining a comprehensive

knowledge of new product launches, collaborations and wider content related to Skinnydip.

  • Work closely with Influencer Outreach Co-ordinator & Collaborations Executive to ensure that all calendars are aligned & reflected through social
  • Work alongside the wider Brand, Digital and Ecom team on the monthly calendar so that we are working as one team
  • Proactively keep up to date with what products are working, what products may need a push
  • Report on performance of the social channels in the weekly Ecom meetings

Research and Brand Awareness:

  • Tech will be your best friend, constantly attached to devices you are culturally aware with a killer social intuition.
  • Knowledge of trends in the social & events industry and also a clear understanding of the digital space.
  • Research content ideas and present to the Digital Marketing Manager & Brand Manager
  • Have your finger to the pulse for all latest trends and what people are sharing
  • Know the Skinnydip Girl Bio in & out – what does she like, what does she want to see on social, what is she sharing at the moment
  • Contribute new ideas at weekly Social meetings with senior stakeholders and directors of the business.
  • Perform monthly competitor analysis

What we need from you?

  • Educated to a degree level in PR or a Marketing related qualification or equivalent.
  • 2 years direct experience in a similar role
  • A content portfolio will be asked for
  • Strong copywriting skills
  • Extensive knowledge of social channels & different types of scheduling tools
  • Confidence in building reports on Google Analytics
  • Immaculate organisation and attention to detail
  • Ability to balance more than one project at a time
  • Proficiency in using Microsoft 365 – Word, Excel etc
  • Video Editing skills preferred
  • Photography skills are a must
  • Strong numerical skills for reporting on performance across all platforms
  • Passion for the Skinnydip Brand

    How to apply:

    Please email your CV to: recruitment@skinnydiplondon.com

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